Shipping & Refunds

After placing your order the confirmation email will be sent ( please check your spam folder if not received) 

The manufacturing process usually takes around 1 week plus delivery to our warehouse another week. Once we have your order ready to be delivered to you we will text/email you with the proposed delivery day alongside with 3 hours delivery slot. 

On the day of delivery our driver will be in touch with you around one hour before arrival. 

The following applies only to orders placed online,  by mail order or by telephone for items not inspected in our retail store. Distance sales contracts, are subject to a 14 day return or exchange right. This must be requested in writing in the period immediately following the day of delivery. Without having the benefit of seeing the furniture in our store prior to purchase, this period is to give you the opportunity to inspect the goods and correct any wrong choices that may have been made. Until returned, the furniture is under your ownership and it will be your responsibility to maintain and protect it, keeping it in 'as new' condition. Failure to return goods in perfect condition may result in a claim for damages. 

The pick up fee is £89